MasterCard Global Services Premium

MasterCard Global Services™ Premium provides top-level assistance to World Elite cardholders anytime and anywhere and in any language with their emergency card related needs.

MasterCard Global Services™ Premium offers the following services:

  • Lost/Stolen Card Report - immediate reporting of a lost or stolen card
  • Emergency Card Replacement – a new card is ready within two working days almost anywhere in the world, at a location convenient to the cardholder
  • Emergency Cash Advance – cash advance can be obtained in case of loss or theft of a card. Thanks to the cooperation between MasterCard andWestern Union, cash can be picked up in 233 000 places around world
  • Information on ATM Locations – MasterCard Global Service will advise cardholder about the location of the nearest of more than 1 million cash machines in the world
  • Virtual Payment Concierge – MasterCard Global Service will arrange card not present payment at dining, hotel or transportation merchants (with merchant approval) while a cardholder’s emergency replacement card is in transit

If you would like to use MasterCard Global Services™ Premium services, please call RIB Concierge Service: 00 16 367 225 276.

Toll-free MasterCard Global Services phone numbers can be found here.